Introduction

At California AutoParts, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

Please read this Privacy Policy carefully. By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our services.

Your Privacy Matters: We are committed to protecting your personal information and being transparent about how we use it.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

Account Information: Name, email address, phone number, password, and shipping addresses when you create an account
Order Information: Payment details, billing address, shipping address, and order history
Communication: Information you provide when contacting customer service, including phone calls, emails, and chat transcripts
Reviews and Feedback: Product reviews, ratings, and feedback you submit
Newsletter Subscriptions: Email address and preferences when you subscribe to our newsletter
Survey Responses: Information you provide in response to surveys or promotions

Information We Collect Automatically

When you use our services, we automatically collect certain information:

Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
Usage Information: Pages visited, time spent on pages, links clicked, search queries, and interaction with our website
Location Information: General location data based on IP address or device settings (with your permission)
Cookies and Tracking: Information collected through cookies, web beacons, and similar tracking technologies

Information from Third Parties

We may receive information about you from third parties, such as payment processors, shipping carriers, marketing partners, and social media platforms (if you connect your account).

How We Use Your Information

We use the information we collect for various purposes:

Service Delivery

Process and fulfill your orders
Manage your account and preferences
Provide customer support and respond to inquiries
Send order confirmations, shipping updates, and delivery notifications
Process payments and prevent fraud

Communication

Send marketing communications (with your consent)
Send newsletters and promotional offers
Notify you about account activity and security updates
Respond to your comments and questions

Improvement and Personalization

Improve our website, products, and services
Personalize your shopping experience
Analyze usage patterns and trends
Develop new products and features
Conduct research and analytics

Legal and Security

Comply with legal obligations
Enforce our terms and policies
Protect our rights and prevent fraud
Ensure security and prevent abuse

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analytics, email delivery, and customer service. These providers are contractually obligated to protect your information.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing, such as when you participate in a promotion or contest.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us remember your preferences and improve your experience.

We use cookies for:

Essential functions (authentication, security, shopping cart)
Analytics and performance monitoring
Personalization and preferences
Advertising and marketing

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update

You can access and update your account information at any time by logging into your account or contacting us.

Opt-Out

You can opt-out of marketing communications by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

Data Deletion

You can request deletion of your account and personal information by contacting us. We will honor your request subject to legal and contractual obligations.

Do Not Track

Your browser may offer a "Do Not Track" option. We do not currently respond to Do Not Track signals, but we respect your privacy preferences.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

International Users

Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: Support@CaliforniaAutoStore.com
Phone: 916-545-8443
Address: 3131 Sankey Road, Unit 9 Pleasant Grove, CA 95668
Data Protection Officer: dpo@californiaautostore.com